Contact Us
We are here to assist with billing, license activations, and developer queries.
For order inquiries, license key re-issues, refunds, or technical setup assistance with the CLI.
Average response time: < 4 hours
SiteKraft Labs
Engineering sovereign on-device developer tools and AI agents.
Operating Hours
Our engineering and customer support team operates:
Monday to Saturday: 9:30 AM – 6:30 PM IST (Indian Standard Time)
Critical payment and license verification requests received during weekends or public holidays are typically processed within 12 hours.
Grievance Redressal Mechanism
In compliance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020:
Designation: Grievance Officer
Entity: SiteKraft Labs
Email: grievance@sitekraft.dev / support@sitekraft.dev
Jurisdiction: Republic of India
We acknowledge receipt of all formal grievances within 48 hours and strive to resolve redressed issues within 15 working days.